Shipping & Return Policy

FREE SHIPPING | All Orders (Lower 48 States Only)
We offer FREE shipping on all U.S. orders. 

Shipping Processing Time
All orders are processed within 2 to 3 business days (excluding weekends and holidays). You will receive a notification when your order has shipped. Please allow additional days in transit for delivery. 

Cancellation Of Orders
Orders may be cancelled within 24 hours of placing the order. Thereafter, the order will be fulfilled and cancellations are not possible. Please email us at tentoesapparel@gmail.com for cancellation requests.

Returns
Our policy lasts 30 days. If more than 30 days have passed since you received your order, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error may not be returned. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at tentoesapparel@gmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tentoesapparel@gmail.com for assistance.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you or coupon code given.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be informed about your return.